"My Pleasure" Customer Service Training

"My Pleasure" Customer Service Training
. Please Note --> This is a Past Event!! .

Date: 6/27/2012
Time: 1:00 PM TO 4:00 PM

100 North Main Street
Cumming, Ga 30040

Phone:
706-864-1918

Event Description: "My Pleasure" is not a cookie-cutter approach or one-size-fits-all, but helps a business create their own standards for service. Participants will discover the tools to design their own "signature service." It is imperative that managers or decision makers of an organization attend this session because any significant change must begin at the top. Objectives: * Define a highly satisfied customer of your business; *Create a clear picture of excellent service for your own business; *Develop the process for making the picture a reality; *Connect the departments within the business; *Deal effectively with irate customers; *Follow-up and follow-through.


Directions:
NGCSU MBA Center, 4th Floor of Cumming City Hall

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For general inquiries email us at:  fccoc@focochamber.org



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