Bear Mountain Custom Painting

    Claimed
    Painters, Pressure Washers, Carpenters
    Closed8:30 AM - 5:00 PM

    Photos & videos

    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Damaged vent protection
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Damaged Landscape Lighting
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. After 2nd or 3rd painting. Can't tell which because they were both just like this.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. After 2nd or 3rd painting. Can't tell which because they were both just like this.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Siding Damage
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Bear Mountain Paint. Four months old, 2 Coats. Beware.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Siding Damage
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. After 2nd or 3rd painting. Can't tell which because they were both just like this.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. After 2nd or 3rd painting. Can't tell which because they were both just like this.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Color looks different due to lighting.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Bottom board is not spot fading. The board only received one coat after being replaced twice.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Color looks different due to lighting.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Incorrect installation Bear Mountain Custom Painting thought we would never see
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. After 2nd or 3rd painting. Can't tell which because they were both just like this.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Bear Mountain did not protect our deck
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. This is Bear Mountain's disaster on our home. 2 coats and only four months old.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. This was the bubbling that occurred a year after painting. You can see the door hardware is damaged.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. This is an email from Bear Mountain in mid FEBRUARY stating they were trying to find the correct doors to complete the job.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. The lien they put on my house stating my job was completed on January 30th.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Home Exterior Painting and Staining by Bear Mountain Custom Painting
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Home Exterior Painting and Staining by Bear Mountain Custom Painting
    Photo of Bear Mountain Custom Painting - Cumming, GA, US. Home Exterior Painting and Staining by Bear Mountain Custom Painting
    Photo of Bear Mountain Custom Painting - Cumming, GA, US.
    Photo of Bear Mountain Custom Painting - Cumming, GA, US.

    Services Offered

    Verified by Business

    Carpenters

    Interior trim or molding painting

    Exterior painting

    Interior painting

    Exterior trim or molding painting

    Interior wall painting

    Painting exterior elements

    Painting interior elements

    Review Highlights

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    About the Business

    Business owner information

    Photo of Robert K.

    Robert K.

    Bear Mountain Custom Painting is a locally owned Home Improvement company that offers residential painting service, exterior solutions and one-day concrete coatings! We want you to Love the Experience with Bear Mountain. Our fundamental goal is to provide you with truly professional results with a comfortable and worry-free process. Our processes are designed to enhance and protect your home, one of your most important investments. Our customer service process is designed to give you total peace-of-mind while we are painting your home and after the job is complete. We appreciate your inviting us into your home.

    Location & Hours

    Map

    3315 Hutchinson Rd

    Cumming, GA 30040

    Serving Cumming Area

    Mon

    • 8:30 AM - 5:00 PM

    Tue

    • 8:30 AM - 5:00 PM

    Wed

    • 8:30 AM - 5:00 PM

    Thu

    • 8:30 AM - 5:00 PM

    Fri

    • 8:30 AM - 5:00 PM

    Closed now

    Sat

    • Closed

    Sun

    • Closed

    Amenities and More

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    Overall rating

    36 reviews

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    • Photo of Sheila B.
      Sheila B.
      San Francisco, CA
      0
      1
      Jan 14, 2024

      Definitely recommend Bear Mountain Painting!

      From the very start they were not only professional but helpful in each step of the process.

      The staff was always responsive and took time to answer questions and go over the project in detail. They were always friendly and took the time to really make you feel like your satisfaction was most important. The advice and suggestions they gave were based on what would fit OUR family's needs and vision.

      Savannah was not just friendly but was super knowledgeable and was always there to help us understand when we had questions.

      100% recommend them and their team!

      The Bozeman's!

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    • Photo of Jennifer C.
      Jennifer C.
      Buford, GA
      0
      15
      1
      Apr 13, 2024

      Exterior paint job was great. Interior, not great. Poor paint edges, splattering everywhere. They replaced some drywall and the spackling around the edges looks like my child did it. Hired someone else to fix it all and now it's stunning. I can only recommend them for outside work.

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      Business owner information

      Photo of Nick N.

      Nick N.

    • Photo of Justin S.
      Justin S.
      Roswell, GA
      0
      1
      1
      Feb 27, 2024
      Updated review

      Bear Mountain's response couldn't be farther from the truth. We were contacted about a late payment because we weren't aware of it being a contract. The email clearly says "quote," which is kind of misleading.

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      Business owner information

      Photo of Nick N.

      Nick N.

      Feb 26, 2024Previous review
    • Photo of Saravanan S.
      Saravanan S.
      Roswell, GA
      0
      1
      Aug 4, 2023

      Subject: Unpleasant Experience with Bear Mountain Painting Company

      I am writing to share my recent experience with Bear Mountain Painting Company, and unfortunately, it has been quite disappointing.

      When I initially contacted the company to inquire about deck stain and rotten wood replacement, they sent their Sales representative, Devin, to assess the situation. During the survey, I expressed that I wasn't certain about the extent of wood replacement required, but I wanted all the rotten wood to be replaced and the deck to be stained.

      Devin later stated that 18 pieces of wood needed replacement, and I agreed to move forward with the project. However, on the day of the work, I was shocked when Riley, the project in-charge, informed me that they had only accounted for 11 pieces in the quote. He claimed that they found an additional 16 pieces of rotten wood that required replacement.

      This inconsistency in the initial quote raised concerns for me. It made me question whether Bear Mountain Painting has a lack of accurate estimations or if they intentionally provide lower quotes initially to lure customers in, only to charge more later on.

      When I reached out to Zach for clarification and resolution, I felt that my concerns were not adequately addressed, leaving me feeling frustrated with the overall experience. As a result, I am determined not to work with Bear Mountain Painting Company again in the future.

      I believe clear communication and accurate estimates are essential in any business transaction, and unfortunately, my experience with Bear Mountain Painting did not meet these expectations.

      Thank you for taking the time to read about my experience. I hope that sharing this feedback will help improve their services and prevent similar issues from arising with other customers.

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      Business owner information

      Photo of Nick N.

      Nick N.

    • Photo of Jen B.
      Jen B.
      GA, GA
      3
      8
      2
      Feb 1, 2023

      We started using Bear Mountain years ago. Last time their crew was here they got paint on a shade and instead of telling me about it they turned it around. Quite frankly, I had no time to deal with this matter. They reallllllly push for those Google Reviews. The last time they did an amazing job on my basement and Christian did it. I obviously got lucky. I noticed Nick keeps saying he looks for people in his database and they are not there when they leave an unhappy review. Maybe he needs a new database.


      No one ever followed up about the shade by the way and I am a busy person that doesn't want another problem. So, it's still there and I can see the paint. I guess I am now the one throwing shade. Yes, this review is real. Better things to do than write fake reviews. Thought I would leave this right here as I am now pricing the exterior of my home.

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      Business owner information

      Photo of Nick N.

      Nick N.

      Mar 3, 2023

      Hi Jen, we are sorry to hear that you did not have a great experience with us, but we would like to make it right! I have sent a direct message! Thank you!

    • Photo of Barry T.
      Barry T.
      GA, GA
      0
      1
      Aug 10, 2023

      Bear mountain custom painting is the worst painting company I've ever dealt with. They will not warranty their work. They will not return phone calls. They won't negotiate on anything. Sure they'll come off super nice in the beginning making you think they will be there for you but, after they get your money, you become yesterdays' news to them. It's no wonder they have so many other low star ratings on Yelp.
      Consumer beware!!!!!!!!!!!!!!!

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      Business owner information

      Photo of Nick N.

      Nick N.

    • Photo of Mike L.
      Mike L.
      Atlanta, GA
      0
      1
      8
      Apr 26, 2023

      I am a homeowner and DIYer of over 25 years. They painted the trim on our new house in the spring of 2022. The paint on the front door and trim around the garage doors began to bubble in less than a year. When they repainted the door it looked like something on a haunted house. It looked old and painted over. They used way too much paint and didn't clean up. They painted the door a third time with the same result. They painted the door a fourth time, which was much better, but we don't want anything to do with them again. I can already see paint fading on the trim near the roof one year later after the initial paint job. When they repainted the garage door trim, the worker showed me where there was no primer underneath the paint. I was told the first time that they would use primer if there weren't any from the builder. That worker demonstrated that they did not, as they were the ones to paint it last. I doubt they used primer the second time - I wasn't watching.

      The fourth time they painted the door, they painted the interior because the third job had made a mess. They used a can of paint they found in my garage without asking. It didn't match. They tried to tell me the paint around the door and the rest of the room didn't match because it faded. (It's only four years old;)
      They told me sunlight made the door and door hardware fade. It had been a year but the issue was bubbling paint and an extraordinary sloppy paint job. Twice. There was no fading and I never mentioned fading. They were upset we said the door hardware was ruined from them painting on it and tried to charge us to fix it.

      Ernesto asked if I wanted the truth or a lie when I asked how the 4th time turned out so well. He said the other two times, the crew was not as detail oriented as the last crew. They knew this when they assigned them to work on our door. Twice.

      The original job and each redo was subpar. I was offered excuses that only an idiot would agree with. Now they "offered" to help with the door hardware by charging me more money.

      They will not touch our house again. We will not be paying for anymore of their services. We will never recommend this company.

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      Business owner information

      Photo of Nick N.

      Nick N.

    • Photo of Rod L.
      Rod L.
      Parkland, FL
      58
      14
      Apr 24, 2023

      The salesman was great, but thats it.
      Company canceled first appointment.
      They showed up for 2nd appointment and did the job.
      I was told to keep cars off for 2 days.
      On the 3rd day while dollying my fridge the floors finish came off.
      4th day after moving cars out dull spots where the tires where.
      Called and was told they would be out next week to touch up.
      They never showed to service the floors. Been 2 weeks.

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      Business owner information

      Photo of Nick N.

      Nick N.

      Feb 27, 2024

      There was an initial scheduling miscommunication / misunderstanding. The touch ups were completed, and this Client is satisfied with the work.

    • Photo of Pamela O.
      Pamela O.
      Stone Mountain, GA
      3
      5
      Apr 6, 2023

      I had some work done by them. It turned out they were extremely unprofessional and did work that looked like a kid did it. It was HORRIBLE! They painted my house with paint that did not match in color and also did work where they left my door on shed unable to close and the work they did on the shed had the boards uneven. After multiple calls to try to get them to correct it the company finally sent someone down on a day I was in vacation and we had a date set when I was returning. They totally ignored the date I set up and came when I was in vacation. I called and reminded them the day they were suppose to come. Later I get flooded with calls and emails from an angry worker saying he spent gas coming to repair it when if they were more organized they would have looked to see what day I set up. This worker seemed to have anger issues!! I'm begging you don't be mislead with this company. They come off as legitimate and a good company but you will see once they get your money you are out of luck. They sure tricked me! I only wish I would have came to Yelp and read the reviews and maybe I would have been spared. If you read the replies to their customers after they finish the job sloppy is very telling. They are condescending and do not have the attitude of wanting to correct the work or please the customer after they complain. The whole ordeal was stressful and all I wanted was the company to come and fix their shoddy work. I had to get another company who was honest and had integrity to come and correct the horrible mess they left. Which was more money! Pass this company by and find another one unless you like stress and spending more money to fix their mistakes!!!!

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      Business owner information

      Photo of Nick N.

      Nick N.

    • Photo of Laurie K.
      Laurie K.
      Atlanta, GA
      2
      3
      2
      Jul 23, 2021
      Updated review

      Wrong Nick. Is it not your practice to have all the materials to complete a job before committing to doing the work and saying you can complete it? If you couldn't get matching doors then you don't take the job. It's good to know you think that's not your fault and that you try to install different doors in an attempt to get over on your customer. Would you accept mismatched doors in your home? I never canceled. I have all the text messages of Andres cancelling on me over and over again. I can post those as well if you like but you'll be seeing those soon. I was postponing the sale of my home for your work to be completed which you never did.

      The lien they put on my house stating my job was completed on January 30th.
      This is an email from Bear Mountain in mid FEBRUARY stating they were trying to find the correct doors to complete the job.
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      Photo of Nick N.

      Nick N.

      Jul 9, 2021Previous review
      Apr 16, 2021Previous review
      Feb 19, 2021Previous review

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